Runway International has been created to deliver high quality outsourced contact centre services for multinational companies seeking to serve the Baltic, Scandinavian and Northern European markets.

Being based in Estonia Latvia and Lithuania, Runway enjoys the advantages of one of the most dynamic and fastest growing economical areas in Europe with excellent telecom and Internet infrastructure and high technical and IT competence. In addition, Runway’s geopolitical position facilitates serving the needs and exploiting opportunities that a consumer led Russian economy will bring in the next 5 years.

The Runway proposition has recently been substantially strengthened, by a partnership agreement with Hermelin Nordic Research. Together with

Hermelin we are now present in Norway, Sweden, Denmark and Finland in addition to the Baltic countries. Together Runway and Hermelin can 

offer our clients more than 400 work stations and 800 agents to deliver high quality services.