Contact Us!
Norway +47 90 846 766
Latvia
+371 67 224 437
Estonia
+372 66 81 062
Lithuania
+370 69 989 016
Ukraine
+38 050 353 9946
Work for Us!
SWEDISH OR NORWEGIAN-SPEAKING CUSTOMER SUPPORT SPECIALISTS NEEDED IN RIGA!
Runway provides outsourcing services from its offices in Riga, Tallinn, Tartu, Kaunas, Vilnius and Kiev. On behalf of our Norwegian customer EVRY (www.evry.com) we are expanding department with IT support functions for Norwegian enterprises and are currently looking for:
CUSTOMER SUPPORT SPECIALIST with Norwegian language (1st line IT support)
The requirements:
Excellent Norwegian or Swedish language (in both cases to deal with Norwegian speakers)
Good English language skills
Customer service skills
Pervious eduacation in IT field or interest and willingness to learn it
Good time management and communication skills
Excellent stress management skills
Working knowledge of Microsoft Window and Microsoft Office applications
Responsibilities and work:
Provide relevant information and help within 1st line IT Support to enterprise customers in a professional and timely manner and achieve performance objectives
Answer to enterprise customer questions, give advice, and fulfil the tasks received from the customer in the incoming request
We offer:
Close cooperation with colleagues in Norway
Challenging and responsible work
Work in shifts
Long-term stable work and insurance
Experience exchange both on place and in Scandinavia
Scandinavian working environment and company events
Progressive salary and performance based bonus
Excellent opportunity to practice your languages and develop new skills
Location: Riga, Skanstes 54a
Please note that we will contact only second round candidates who meet the requirements as set forth above
HEALTHCARE PHONE ADMINISTRATOR - TALLINN
Job Description:
To answer phone calls as medical receptionist in Norwegian or Swedish.
Identify caller problem and make appointments at relevant doctor.
Communicate if necessary with doctors.
Call back to customers providing relevant information or specifying details.
Skills requirement:
Swedish or Norwegian language knowledge - beginners level is accepted if the applicant has the appropriate medical background as language training will be provided.
A minimum of one year medical practice in nursing or medicine-related area and/or medical/nursing education.
Company offers:
Fun and exciting English/Nordic speaking environment.
Salary above Estonian average.
Possibility to work full/part-time.
Assistance with finding accommodation in Tallinn if needed.
Social events and employee discounts (sports clubs, restaurants etc).
Training - products, system and language if required (see skill requirements).
Please send your CV and motivation letter to cv@runway.ee. For further information please call the Tallinn office +372 6681 061
Job Description:
To answer phone calls as medical receptionist in Norwegian or Swedish.
Identify caller problem and make appointments at relevant doctor.
Communicate if necessary with doctors.
Call back to customers providing relevant information or specifying details.
Skills requirement:
Swedish or Norwegian language knowledge - beginners level is accepted if the applicant has the appropriate medical background as language training will be provided.
A minimum of one year medical practice in nursing or medicine-related area and/or medical/nursing education.
Company offers:
Fun and exciting English/Nordic speaking environment.
Salary above Estonian average.
Possibility to work full/part-time.
Assistance with finding accommodation in Tallinn if needed.
Social events and employee discounts (sports clubs, restaurants etc).
Training - products, system and language if required (see skill requirements).
Please send your CV and motivation letter to cv@runway.ee. For further information please call the Tallinn office +372 6681 061
SCANDINAVIAN CUSTOMER SERVICE CONSULTANTS - TALLINN
We offer:
Fun and exciting Norwegian, Swedish and English speaking working environment
Salary above Estonian average / Opportunity to earn additional Bonus
Full time work
Flexible working hours/Possibility to work on the weekends and in the evenings
Possible training trips abroad
Career opportunity within the organization
Employee discounts (sport clubs; restaurants; company events; special phone operator tariff; sport clubs; restaurants; etc )
Bright and modern working environment
If you are:
Fluent in Swedish and/or Norwegian languages (knowledge of Estonian and Russian languages is not required)
Have a passion for Sales/Customer Service/Motivated by helping people
Interested in Tourism / Cruises / Hospitality
Want to develop your communication skills with our professional trainers
… we will be glad to welcome you in our team!
Responsibilities:
Receive phone calls/ e-mails on behalf of Runway’s clients and partners
Send out invoices and tickets according to the printed out queues on behalf of the Runway, Runway’s clients and partners or on behalf of their clients
Perform service requirements of Runways customer providing an efficient, polite, friendly and honest response to their queries and requests for information
Provide relevant information in a professional and timely manner in order to maximize sales and achieve performance objectives
Work in a team of Customer Service Agents or Customer Sales Specialist to achieve and over achieve the team’s performance targets
Attend specified training, organized by Runway or the customer, in order to develop professional work and individual standards, to improve skills of business relationship with clients and customers, develop the skills and experiences necessary to improve product knowledge and increase sales and service ability
Languages required Swedish and/or Norwegian
Work experience required 0-2 years
Working time Full-time work, Part-time work
The Runway Recruitment Policy
The Runway policy on recruitment is a tried and tested method whereby we initially interview all applicants over the telephone in the native language that they will be specialising in. Language skills and telephone manner are assessed and based on a successful interview applicants proceed to the next stage, which is a face-to-face interview with two Runway members of staff.
Upon successful selection our new employees will undergo a series of extensive communications training modules that focus on the essential elements of customer service skills, listening skills, vocal tones and inflections, team working, creative thinking and problem solving abilities. We also insist upon a thorough training from our clients on their products and values, in order to best prepare our aģents. Runway only take on campaigns where we feel that all the necessary information has been briefed so we can provide a top-notch service.
We offer:
Fun and exciting Norwegian, Swedish and English speaking working environment
Salary above Estonian average / Opportunity to earn additional Bonus
Full time work
Flexible working hours/Possibility to work on the weekends and in the evenings
Possible training trips abroad
Career opportunity within the organization
Employee discounts (sport clubs; restaurants; company events; special phone operator tariff; sport clubs; restaurants; etc )
Bright and modern working environment
If you are:
Fluent in Swedish and/or Norwegian languages (knowledge of Estonian and Russian languages is not required)
Have a passion for Sales/Customer Service/Motivated by helping people
Interested in Tourism / Cruises / Hospitality
Want to develop your communication skills with our professional trainers
… we will be glad to welcome you in our team!
Responsibilities:
Receive phone calls/ e-mails on behalf of Runway’s clients and partners
Send out invoices and tickets according to the printed out queues on behalf of the Runway, Runway’s clients and partners or on behalf of their clients
Perform service requirements of Runways customer providing an efficient, polite, friendly and honest response to their queries and requests for information
Provide relevant information in a professional and timely manner in order to maximize sales and achieve performance objectives
Work in a team of Customer Service Agents or Customer Sales Specialist to achieve and over achieve the team’s performance targets
Attend specified training, organized by Runway or the customer, in order to develop professional work and individual standards, to improve skills of business relationship with clients and customers, develop the skills and experiences necessary to improve product knowledge and increase sales and service ability
Languages required Swedish and/or Norwegian
Work experience required 0-2 years
Working time Full-time work, Part-time work
The Runway Recruitment Policy
The Runway policy on recruitment is a tried and tested method whereby we initially interview all applicants over the telephone in the native language that they will be specialising in. Language skills and telephone manner are assessed and based on a successful interview applicants proceed to the next stage, which is a face-to-face interview with two Runway members of staff.
Upon successful selection our new employees will undergo a series of extensive communications training modules that focus on the essential elements of customer service skills, listening skills, vocal tones and inflections, team working, creative thinking and problem solving abilities. We also insist upon a thorough training from our clients on their products and values, in order to best prepare our aģents. Runway only take on campaigns where we feel that all the necessary information has been briefed so we can provide a top-notch service.
Employee log in:
Work For Us!
Whether you are looking for a part-time job as a student or for a full-time position, Runway offers the environment to grow.
Whether you are looking for a part-time job as a student or for a full-time position, Runway offers the environment to grow.
About Us
Runway International delivers high-quality, outsourced contact centre services for multinational companies seeking to serve the Northern American, Russian and European markets. If you are looking for a contact centre solution providing your customers with a personal service based on your values, you have come to the right place. Through our technology, dedication and high-quality service we will bring your customers closer to you!
